LEARN ABOUT OUR PRIVACY POLICY
This privacy notice for Northern Educational Therapy (“Company”, “we,” “us,” or “our”), describes how and why we might collect, store, use and/or share (“process”) your information when you use our services (“services”), such as when you:
- Visit our website at norther-therapy.ca, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services.
Please contact us at info@northern-therapy.ca.
privacy policy
Summary of Key Points
This summary provides key points from our privacy notice.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Northern Educational Therapy and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
Do we receive any information from third parties? We do not receive any information from third parties.
How do we process your information? We process information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have valid, legal reasons to do so.
In what situation and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organizational and technical process and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cyber criminals, or other unauthorized third parties will not be able to defect our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your right is by submitting a data subject access request to info@northern-therapy.ca. We will consider and act upon any request in accordance with applicable data protection laws.
What Information Do We Collect?
Personal information you disclose to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.
Personal information provided by you on our website: names, phone number, email address, contact preferences, contact / authentication data, browser’s message / question in the general box in the “contact us” section.
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Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Services, including what you type in our “contact us” page. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses we are also collecting information through cookies and similar technologies.
The information we collect includes:
- log and usage data: log and usage data is service-related, diagnostic usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. depending on how you interact with our site, this log data may include IP address, device information, browser type and settings and information about your activity in the Services (such as date/time stamps associated with your usage, pages and files viewed, searches and other actions you take, such as which features you use), device event information (such as system activity, error reports sometimes called crash dumps and hardware settings).
- Device data: we collect device data such as information about your computer, phone, tablet or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification number, location, browser type, hardware model, Internet service provider and or mobile carrier, operating system, and system configuration information.
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How Do We Process Your Information
We process your personal information for a variety of reasons, depending on how you interact with your Services, including
- to deliver and facilitate delivery of services to the user
- to respond to user inquiries/off support to users
- to fulfill and manage your order
- to request feedback
- to send you marketing and promotional communication (if you have signed up for the newsletter or if you request this in your ‘contact us’ messages section).
- to deliver targeted advertising to you
- to post testimonials with your permission
- to protect our services which include compliance with any types of reaction for fraud monitoring and prevention
- to evaluate and improve our services, products, marketing and your experience
- to identify usage trends
- to determine the effectiveness of our marketing and promotional campaigns
- to comply with our legal obligations
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What Legal Base Do We Rely on to Process Your Information?
We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent). You can withdraw your consent anytime.
In some exceptional cases you may be legally permitted under applicable law to process your information without your consent, including the following examples:
- if collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
- for investigation s and fraud detection and prevention
- for business transactions provided certain conditions are met
- if it contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
- for identifying injured, ill or deceased persons and communication with next of kin
- if we have reasonable ground to believe an individual has been, is or may be victim of financial abuse
- if it is reasonable to expect collection and use of consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a break of an agreement or a contravention of the law of Canada or a province
- if disclosure is required to comply with a subpoena warrant, court order, or rules of the court relating to the production of records
- if it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced
- if the collection is solely for journalistic, artistic, or literary purposes
- if the information is publicly available and is specified by the regulations.
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When and With Whom Do We Share Your Personal Information
We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Or if the organization has specific requirements to review the information as required by their regulations:
- College of Occupational Therapy of Ontario (Ontario Occupational Therapy Regulatory body)
- Business Transfers in connection with or during negotiations of any. merger, sale of company assets, financing for acquisition of all or a portion of our business to another company.
- Business Partners such as other therapists or assistance, or administrative staff.
How long do we keep your information?
We will only keep your personal information for as long as it is necessary for the purpose set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements, as set out by law in the province or country or by regulatory bodies. No purpose in this notice will require us keeping your personal information for longer than 10 years, if contract services forged between Northern Educational Therapy and the person contacting through the website contact us page. This is as per the COTO regulations.
When we have no on going legitimate business need to process your personal information, we will either delete or anonymize such information, or if this is not possible for example because you information has been stored in backup archives, then we will securely store your personal information and isolate it from any further process until deletion is possible.
If a therapy contact is forged by the Northern Education Therapy and the browser, appropriate and reasonable technical and organizational security measures are used as per COTO guidelines.
We do not collect information from minors. We do not knowingly solicit data from or market to children under 18 years of age.
You have privacy rights. In some regions in Canada, you have certain rights under applicable data protection laws. These may include the (i) the right to request access and obtain a copy of your personal information that was gathered from using our website (ii) to request rectification or erasure (iii) to restrict the processing of your personal information and (iv) if applicable, to data portability. You can make this request by emailing info@northern-therapy.ca.
Note: We make updates to this notice as the situation with the business changes. updated versions will be indicated by “revised” date and the update version.
Do we use cookies and other tracking technologies
We may use coolies and similar tracking technologies (like web beacons and pixels) to access or store information.
Privacy policy
